- 16 Apr 2017
X-cite by Alghanim Electronics wins Excellence in Customer Service Award
In the electronics category at the annual Kuwait Public Relations and Customer Service Awards ceremony
Kuwait, 16 April 2017: X-cite by Alghanim Electronics (X-cite), part of Alghanim Industries, one of the largest private companies in the region, won the Excellence in Customer Service Award of the electronics category from the annual Kuwait Public Relations and Customer Service Awards.
The ceremony was held under the patronage of H.H. the Emir, Sheikh Sabah Al Ahmad Al Jaber Al Sabah, and was attended by his representative, H.E. Hind Al Sabeeh, Minister of Social Affairs and Labor and Minister of State for Economic Affairs.
Companies were evaluated by a judging panel comprising a number of local and international experts in the public relations and customer service sectors, using world-class standards of evaluation in order to choose the winning company in each category.
After receiving the award, President of Retail, Food & Beverage, and Distribution at Alghanim Industries, Samer Sayegh, said: "We are proud to receive this honor that recognizes the quality of customer service at X-cite. We at Alghanim Industries always place the customer at the core of our businesses, which gives us a competitive edge in our various operations and sectors. We are pleased to accept this distinction from the Kuwait Public Relations Association, and we strive to continue this success in all our other customer facing sectors."
X-cite played a key role in Alghanim Industries as one of the first multi brand retailor in Kuwait. Today, it operates 18 stores across Kuwait, 4 stores in the Kingdom of Saudi Arabia, and on online store which caters to both markets.
About Alghanim Industries:
Alghanim Industries is one of the oldest and largest, privately-owned companies in the MENA region. Founded at the turn of the century, in Kuwait, the company today employs more than 14,000 people in 30 businesses across 40 countries in the Middle East, North Africa, Eastern Europe and Asia.
Alghanim Industries is a market leader in almost every major sector of its operations, which include: engineering, retail, automotive sales and service, insulation and pre-engineered steel building structures, logistics and warehousing, fast moving consumer goods, food & beverage, oil & gas, office automation, advertising, insurance, consumer credit and travel. The company is actively growing its brand portfolio, with a focus on top-tier global partners. Among them: Avis, British Airways, British Petroleum, Cathay Pacific, Daewoo, Honda, Saint-Gobain and Toshiba. Additionally, Alghanim Industries has created a number of successful regional businesses, including X-cite (consumer electronics), and Safat Home (lifestyle and home furniture).