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Automotive Service Center
 

 

Vehicle Services


We are committed to supporting our customers' ownership experience by providing unique, world-class after-sales support to owners of Chevrolet, Cadillac and Saab vehicles.
 

The Biggest and Most-Advanced Service Center

The Yusuf A. Alghanim & Sons Service Center in Shuwaikh is the biggest and most-advanced automotive service center in the world, with 73,000 sq m of built up area, servicing 1,000 vehicles every day. We deliver to Kuwait an unprecedented scale and level of automotive after-sales care, providing friendly, fast and cost-effective service at all times.  

Throughout the facility, advanced technology is used to provide you with high-quality and efficient service. Our team of technicians is highly-trained in modern technology use to provide your vehicle with fast and accurate servicing. 

Service Center 1          Service Center 2            Service Center 3


Exceptional Service and Convenience


From start to finish, your experience at the Service Center is easy and hassle-free. At the drive-in-reception, our professionally-trained Service Advisors will check your vehicle and provide competitive time and cost estimates. They will provide you will all the necessary advice and support you may need for the safe, reliable and cost-effective operation of your vehicle.

Check In


While your car is being serviced, you can either leave your vehicle in our care or wait for it in one of our spacious and comfortable lounges.  These lounges provide you with many facilities to utilize your time while we attend to your vehicle. Have a coffee in our café while you watch the technicians work on your car through the gallery window or on CCTV.

Lounge 4 Lounge 3 Lounge 2


Other services include: 

  • A variety of TV channels
  • Ready-to-use Internet stations
  • Free wireless access for your laptop
  • A stock ticker
  • KromOzone and X-cite by Alghanim Electronics shopping outlets
  • Mosques for men and women
  • Insurance renewal office
  • Car rental services
  • For children, we offer a children’s play area and Sony Playstations

Click here for a downloadable brochure about the Yusuf A. Alghanim & Sons Service Center.
 

 Lounge 5  Lounge 1 

 

We Keep You Informed

While your vehicle is with us, we will keep you informed of its status. As soon as it is ready, we will call you and send you an SMS. One of our Customer Service representatives will then explain the work that has been carried out on your vehicle. Within 72 hours of service, one of our Customer Service agents will contact you to ensure service satisfaction.

 Keep Informed 


Scheduled Maintenance & Menu Pricing information

Chevrolet                         English                           Arabic

Select your vehicle for more details on your service schedule & pricing:

Spark
Sonic
Aveo
Optra
Epica
Cruze
Malibu
Malibu MY 13
Lumina
Caprice

Camaro
Corvette

Captiva
Traverse
Silverado
Avalanche
Tahoe / Suburban
 

Scheduling a Service Visit

When your vehicle requires service, simply contact us to schedule an appointment at your convenience. Our appointment system allows you to book ahead and get priority treatment upon your arrival. Plus, you never have to worry about when to schedule a visit because we will remind you when your vehicle is due for its next routine service. We will also contact you if your vehicle requires any updates from General Motors.

Also for your convenience, we can make special arrangements to drop off or collect your vehicle at a suitable time. When scheduling a service appointment, kindly inform our advisors of your transportation needs.

To schedule an appointment, please contact:

Shuwaikh Service Center
Shuwaikh Industrial Area
Airport Road  - Opp Kaifan Communication center
Tel: +965 24969000

Shuwaikh Customer Service Hours:
Saturday to Thursday - 7:00 am - 7:00 pm
                           Friday -  2:00 pm - 7:00 pm


                                              
Fahaheel Service Center
Al Dabbous Street, right side Sultan Center
Tel: +965 23917675
        +965 23914292

Fahaheel Customer Service Hours:
Saturday to Wednesday - 7:30 am - 5:00 pm
                          Thursday - 7:30 am - 1:00 pm
                                Friday - Closed

 

Our Value Added Services

  • Complete peace-of-mind maintenance packages for your General Motors vehicles
  • Routine lube service completed within 29 minutes
  • Vehicle appraisal and evaluation
  • Cost effective car rentals
  • Extended warranty options
  • Customization vehicle exterior and interior
  • 24-hour roadside assistance

GM Quick Service

Quick Service Center provides fast and cost effective service for all GM vehicles. Its experienced staff has been providing friendly and efficient service to thousand of discerning customers for many years.  GM Quick Service offers fast solutions to your vehicles while you wait in the comfortable lounges. Routine service (service ‘A’) within 29 minutes.
GM Quick Service

The Paint and Body Shop

Our state-of-the-art paint and body shop provides factory finish gloss and quality when it comes to refinishing your vehicle.  Supported by body and paint specialists and modern equipment, our sho turns around high quality repairs and finish.

  • Paint-less dent removal
  • Same day completion of small scratch rectification
  • Custom paint and customization
  • Gold plating
  • Sunroof installations
  • Corporate paint and signage
  • Upholstery repairs and replacement
Paint & Body Shop 1     Paint & Body Shop 2  
     
Paint & Body Shop 3 Paint & Body Shop 4  
 

Kromozone Accessories

Choose from a range of quality accessories to suit your taste.  Whether it is quality alloy wheels, in-car entertainment or body kits, or accessories boutiques have a full range of products to choose from.
 
 
Kromozone 
 
Car Rentals
While your vehicle is in for service, we offer you special rates for daily or weekly rentals from Europcar rental desk located within the facility.
 
Fleet Management Program

Special services for our fleet customers include comprehensive management of fleets from operation efficiency and cost perspectives.  We offer Mobile Service to attend to vehicles in remote areas.

Fleet Management

 

The Importance of Regular Service & Maintenance at Yusuf A. Alghanim & Sons w.l.l.

Getting the best service for your car is undoubtedly your top priority.  Routine services and checkups carried out at our authorized Service Center are important elements of the maintenance schedule because:

  • It ensures safe, reliable and cost-effective operation of your vehicle
  • It helps in maintaining higher residual value of your vehicle at the time you decide to replace it with a new one
  • Our qualified personnel are trained to the high standards set by us and General Motors
  • Our Service Center is equipped with the latest state-of-the-art diagnostic equipment

Service and Maintenance